The Helicopter Line - Queenstown

Queenstown Tours


Kia Ora,

Thank you for booking The Helicopter Line – Queenstown. We look forward to having you fly with us.

Before you do please check the important information below.

Important Information:
  • Ensure you have contacted our Queenstown office before 5.00pm (toll free 0800 500 575 or 006434423034) on the day before your scheduled departure to reconfirm booking details and flight status.
  • Weather check - Call toll free 0800 500 575 or 006434423034 one hour prior to your flight time.
  • Please let us know of any passenger weight changes from time of booking.
  • Get in touch with us if your contact details have changed or need updating from time of booking.
  • Double check your check in or pick up time to make sure you don’t miss us.
What to bring:
  • Warm clothing - jacket.
  • Comfortable and sturdy shoes.
  • Sunglasses and sunscreen.
  • Phone and camera (please make sure large cameras are on a strap).
What to leave behind:
  • Bags.
  • Selfie sticks and I-pads are not permitted on our aircraft.
  • Loose clothing and scarves.
  • Dangerous goods.

We have small lockers available for your use however all items are left at owner’s own risk.

We encourage you to read our risk disclosure, safety information and cancellation policy’s here:
View terms and conditions

All flights require a minimum number of passengers for departures. Bookings may be accepted for numbers less than the required minimum number on the basis that bookings will be co-ordinated to achieve minimum numbers. All flights are subject to weather conditions and may be rescheduled or cancelled.

We look forward to seeing you soon!

Kind Regards
Customer Service Team
The Helicopter Line | Queenstown

Map & Directions

29 Lucas Place, Frankton, Queenstown, South Island, 9348, New Zealand