iFLY Indoor Skydiving NZ LTD
Details
The rush of 100% pure flight at New Zealand’s first and only indoor skydiving facility. When you come to iFLY get ready to be blown away – literally. It’s thrilling. It’s amazing. Feel the rush of freefall as you float on a smooth column of air. There’s no parachute, no jumping, and nothing attaching you to Planet Earth. It’s just YOU, flying in the heart of New Zealand’s adventure capital.
iFLY is a fun & safe opino for all ages (5 - 105) and all abilities. Definitely a must do experience!
Map & Directions
27 Brecon Street, Queenstown, Otago, 9310, New Zealand
Directions
Located in the heart of Queenstown's CBD we are at the bottom of the skyline Gondola
Map
Cancellation Policy
Refund policy
If you know you will be unable to take your flights you can transfer them to another person so long as the flight takes place at the same time / date / location as the original booking.
Vouchers are fully transferable - you can give them to another person if you know you'll be unable to use the voucher. You do not need to notify iFLY of name changes.
iFLY will refund voucher purchases or faulty merchandise items bought directly from iFLY within 14 days of the purchase date. After 14 days (from the date of original transaction) no refund will be available. Refunds are made to the same payment source as the original purchase. Where a purchase involves the selection of a time date and location for a flight experience to take place (this includes the redemption of an open dated voucher) no refunds are available. Refunds are also unavailable for digital media purchases.
Refunds are centrally processed through our Accounts Team. For that reason please allow at least 5 workings days for refunds to be processed. Sorry we’re unable to offer refunds onsite at any of our locations.
iFLY cannot provide refunds on vouchers bought through third parties. In these circumstances refunds are subject to the policies of the third party and we would advise you to make contact with them directly.
Late arrivals and no-shows will not be entitled to refunds under any circumstances please refer to 'Late Arrivals & No-shows' policy above.
If iFLY cancels
iFLY reserves the right to cancel flights at short notice under any circumstances. You can be assured that this would usually only happen in the event of failure unscheduled repairs maintenance or anything outside of our control.
In the event that we need to cancel due to COVID-19 restrictions or outbreaks. iFLY may cancel and reschedule your booking as needed to ensure we comply with government regulations. All Bookings and vouchers are valid for 12 Months.
In the event that iFLY does cancel your booking it will be rescheduled at the next available time to suit you within the terms of the type of booking.
iFLY is unable to reimburse travel accommodation or any other expenses you may incur in relation to the cancelled experience.
Insurance
iFLY holds valid public liability insurance. Please contact us in advance if you wish to view a copy.